EAP stands for Employee Assistance Program. It is a workplace-sponsored benefit program designed to provide confidential support and resources for permanent employees and their families. These programs aim to help individuals manage personal, work-related, or family issues that may affect their well-being and job performance.

Typical Services Offered by EAP

  1. Counseling Services:

    • Mental health support (e.g., for anxiety, depression, stress)
    • Relationship and family counseling
    • Grief or trauma counseling
  2. Work-Life Solutions:

    • Support for work-related stress or conflicts
    • Legal and financial advice
    • Assistance with child care or elder care resources
  3. Health and Wellness Support:

    • Nutrition and fitness advice
    • Substance abuse programs
    • Wellness coaching
  4. Crisis Support:

    • Immediate assistance during critical incidents or emergencies
    • Support for major life changes
  5. Online Resources:

    • Webinars, articles, and tools for personal and professional development
    • Self-assessment tools

Key Features

  • Confidentiality: All services are provided on a confidential basis to protect the privacy of the employee and their family members.
  • No Cost to Permanent Employees: Services are often fully funded by the employer, so employees and their families can access them at no additional cost.
  • Accessibility: Many programs offer 24/7 support through hotlines, online platforms, or in-person sessions.

EAPs are a valuable resource to promote overall health, improve work-life balance, and enhance productivity in the workplace.

 

Please click here to access the KPDSB's Employee Assistance Program (EAP), Telus One, or call 1-844-671-3327.

For more information on accessing the Employee Assistance Program, please click here to email our Human Resources Department.